FAQ

How do I find out if you have caregiver services in my area?

We have caregivers throughout the states of Maine, New Hampshire and Massachusetts. Please call our Main Office at (207)347-2377 to speak with one of our friendly staff members who will help determine the caregivers we have in your area. You may also visit our Locations Map to see our locations nearest you.

Do you do background checks on your employees?

YES! Your safety and security is our greatest priority. All the staff and caregivers that work for Arcadia New England are interviewed extensively, followed by several in-depth background checks, as required by both Federal Law and the requirements of the individual states. Our background investigations include Office of the Attorney General, Criminal, eVerify, Sex Offender, along with a whole laundry list of other background reviews we conduct before anyone comes to work with us and would go out into the homes of our clients.

How much do you charge?

Costs for services are dependent on a number of criteria including the types of services you are looking for, the level of professional care required, if insurances such as Long Term Care can provide payment for some or all of the services, as well as certain state and government programs and funding clients may qualify for. Please call your local office to discuss your care needs, and we will be able to provide you with detailed costs at that time.

What types of services do you provide?

We work to provide a broad spectrum of care and companion services ranging from companion care to keep someone company or assist with appointments all the way up to providing licensed RN medical care for ongoing or respite needs.

How do I know what types of services I need?

We will work with you to determine what types of services you need. We do this by completing a detailed intake interview, followed by visiting the home where the care will be provided and meeting with the client and their family/guardians. During this home visit we observe and evaluate the environment where care will be given, complete a detailed assessment of care needs, and create a care plan around the needs and wants of the client and their family/guardians. All our care plans are evaluated every three months to ensure the proper care is continuing to be provided based on the client’s current needs.

Do I need to have experience or any certification in healthcare to work for you?

NO! While we do have caregivers who are licensed medical professionals, we have many, many needs and positions for caregivers in our companion care related services. If you are a compassionate, patient, caring individual who would like to improve the quality of life for others – working at Arcadia New England might be just the job for you!